Customer Data Officer




We at KBC Shared Service Center are part of KBC Group, one of Europe’s leading financial institutions with 12 million clients across Europe. We support the bank-insurance entities within KBC Group by working on various projects and back-office activities in several key domains: Credits & Finance, Insurance, Software Development, Financial Markets and more.


Our community is home to people with years of experience, as well as  recent graduates, united in shaping the future of financial services and digital banking.


As Customer Data Officer you will be responsible for providing effective and efficient support, ensuring that all processes are carried out and completed in a compliant, timely and accurate manner whilst providing a high quality customer focused service.
As our Customer Data Officer you will be responsible for:​​​

  • Reviewing of the account applications in our banking platform T24; 
  • Validating and retrieving of customer data;
  • Providing high quality administration function in relation to Retail Banking Accounts;
  • Ensuring that all SLAs and KPIs are being met. 

Key competences that will help you succeed: 

  • Willingness to work with documents and personal data;
  • Very good command of English;
  • High level of attention to details and ability to meet challenging deadlines;
  • Experience on the field of document processing or banking will be considered an advantage;
  • High self-motivation and proactive approach.


Being part of KBC, you will enjoy plenty of benefits: 

  • Work-Life balance: 25-day annual paid holiday; regular team buildings and company parties
  • Personal Care: Additional medical insurance and pension plan 
  • Fully covered Multisport card
  • An international and highly diverse work atmosphere
  • Hybrid way of working: flexible working time with home-office option
  • Career growth and development: Leadership Development Program, Internal Academies encouraging internal rotations, a wide range of trainings and free access to several learning platforms, language courses and more
  • Preferential terms for banking and insurance products & services offered by KBC Group companies in Bulgaria ( loans rates, life and non-life insurance, etc.) 
  • Spot Awards to make you shine: Employee of the month, Employee of the Year, Exceptional achievements and others 
  • Referral program: recommend a friend to a job and get a bonus
  • Other remarkable benefits: Marriage and Childbirth bonuses, paid Volunteer day, many discounted offers from various providers


If you find this job opportunity interesting and you recognize yourself in the above, apply via the button with your CV in English.

Shape your future with us!


If you find this job opportunity interesting and you meet the requirements for the position send a CV in English. Only shortlisted candidates will be invited to an interview. Confidentiality is guaranteed and the provided data is subject to special protection in the meaning of the GDPR and Personal Data Protection Act.

Contract Type:  Full-time
Category:  Administration & Support
Level of Experience:  1. Junior (0->2 years)
Region:  Bulgaria - Varna
Company:  KBC Global Services Bulgaria Branch