Functional Analyst



We are Hiring a Fresh New IT Team!  
We are expanding our operations in Varna and therefore looking to Identify New Colleagues. The newly established KBC SSC - Varna might be the exact place for you. 

The Role

Are you AGILE and keen to ensure that our systems are performing? Is it in your nature to go after analyzing functionalities, testing and optimizing? Will it make you proud when system performance, screen appearance, reporting distribution and testing setup are flawless? Get on our SAFe train and join the ride through improving our IT backbone! 

The Challenge

  • Conducting functional analysis of information systems so that they meet the business needs within the framework of architecture and standards 
  • Identifying the functional requirements and organizing the necessary sessions with the users
  • Identifying the gaps to go from the as-is to the to-be
  • Drawing up a functional design of the software based on the results of the preliminary study and the requirements of the users
  • Conduct the transfer of the functional to the technical design of the software in a way that optimizes the success and accuracy of the implementation from the side of the technical designer
  • Contributing to the set-up and management of the planning for the information analysis, functional/technical design and functional testing aimed at optimal use of the available resources
  • Supporting changes and enhancements from development through production; recommending and implementing system enhancements (e.g., system performance, screen appearance, report distribution and setup testing)
  • Analysing service requests and end user needs to determine feasibility, technological changes, resource requirements and project time estimates
  • Providing daily support to assigned client base and serves as a liaison between clients and programmers
  • Identify, research, and make rough cause analysis of detected functional bugs and incident in test/ UAT and production environments, actively develop solutions
  • Complete special projects, and perform systems testing and other assigned duties
  • Participate and perform the whole delivery lifecycle, from the release process to the production phase and eventually the aftercare during the warranty period

The Experience

  • Relevant University Degree in IT or similar 
  • Fluency in English
  • Minimum of 5 years of experience withing same or similar position
  • Knowledge of Functional Design (backend & frontend)
  • Knowledge of Business Process Modelling: stakeholder management, process modelling, info gathering, business rule
  • Knowledge of Functional Modelling: Required: Unified Modelling Language (UML), Use Case modelling, Data modelling
  • Knowledge of Agile: Impact mapping, Story mapping, Slicing, SAFe methodology
  • Knowledge of non-life insurance is an asset
  • Experience in fintech banking or insurance related software development

The Talent 

  • Your work is customer and solution oriented and you take the initiative in developing tasks and assignments and in solving problems 
  • You maintain a good customer relationship with your business partner, daring to challenge them, given the constraints of time, scope and budget, and are the point of contact if they want to change an existing application. You investigate the question and propose a suitable solution. You work closely with the business analysts and the business during the analysis of change requests  
  • You have strong analytical skills: you can quickly familiarize yourself with a complex subject matter and are good at making connections 
  • you are a real team player: working together in multidisciplinary teams towards a common result gives you energy  
  • You are enthusiastic and driven and go for results. 
  • You have an eye for quality and continue to perform well under time pressure 
  • You can work on different tasks & assignments with the right priority. 
  • You are flexible and can deal with sudden changes in priorities. 



• Career development opportunities with reputable international company  

• Preferential terms for use of products and services with all KBC Group companies in Bulgaria  

• Additional Medical Care insurance and Pension plan  

• Multisport card and other discounts in shopping centers  

• Great opportunities for learning and professional development  

• Possible Home Office 

• Flexible working  

• 25 days of paid holidays   


If you find this job opportunity interesting and you meet the requirements for the position send a CV in English.  

Only shortlisted candidates will be invited to an interview. 

Confidentiality is guaranteed and the provided data is subject to special protection in the meaning of the GDPR and Personal Data Protection Act. 

Contract Type:  Full-time
Category:  IT
Level of Experience:  Senior (> 5 years)
Region:  Bulgaria - Varna
Company:  KBC Group SSC BG