Learning Partner

We at KBC Shared Service Center are part of KBC Group, one of Europe’s leading financial institutions with 12 million clients across Europe. We support the bank-insurance entities within KBC Group by working on various projects and back-office activities in several key domains: Credits & Finance, Insurance, Software Development, Financial Markets and more.

Our community is home to people with years of experience, as well as  recent graduates, united in shaping the future of financial services and digital banking.


As our Learning Partner I, you will be:

  • You are one of our administrative cornerstones.
  • You get to know our learning management system (LMS) in detail so that you are able to register our trainings correctly
  • You follow-up the (mandatory) trainings and report on them
  • You ‘post process’ our courses so they are added to the  learning history of the employees
  • You organize our trainings/events
  • You make the necessary practical agreements with lectors (internal or external to our company)
  • You add participants to the different sessions
  • You make sure the meeting rooms or external locations are booked
  • You connect with our internal parties (such as facilities) so that all the necessary logistics in the rooms are present
  • You make sure that all the practical details of the training are made available, so that everyone has the correct information to get to the training on time
  • You actively work together with the other team members and you actively share knowledge and best practices with them
  • You know our LMS-system in detail so you understand how it works and can give input/feedback/updates to our different stakeholders in case there are system changes.
  • You bring ideas for making our processes and tasks more efficient
  • You learn to get to know the Articulate tool so you can update e-courses
  • You create your own planning and make sure that all your tasks are delivered on time
  • You help to establish a new cooperation model in which the team members can work together to achieve common goals.
  • You make sure  to follow the internal SOP’s (Standard operational procedures)


Key competences that will help you succeed:

  • Education: Bachelor Degree
  • Professional Experience is not required
  • Computer skills: You know how to work with the different MS office tools
  • Knowledge of Success Factors, Photoshop and Articulate or any learning tool/ system would be an advantage
  • Foreign languages: You have good communication skills in English (written and spoken). 


!The position is fixed-term – we offer a 3-year contract!


Being part of KBC, you will enjoy plenty of benefits:

  • Work-Life balance: 25-day annual paid holiday; regular team buildings and company parties
  • Personal Care: Additional medical insurance and pension plan 
  • Fully covered Multisport card
  • An international and highly diverse work atmosphere
  • Hybrid way of working: flexible working time with home-office option
  • Career growth and development: Leadership Development Program, Internal Academies encouraging internal rotations, a wide range of trainings and free access to several learning platforms, language courses and more
  • Preferential terms for banking and insurance products & services offered by KBC Group companies in Bulgaria ( loans rates, life and non-life insurance, etc.) 
  • Spot Awards to make you shine: Employee of the month, Exceptional achievements and others 
  • Referral program: recommend a friend to a job and get a bonus
  • Other remarkable benefits: Marriage and Childbirth bonuses, paid Volunteer day, many discounted offers from various providers

If you find this job opportunity interesting and you recognize yourself in the above, apply via the button with your CV in English. Shape your future with us.

Contract Type:  Full-time
Category:  Human Resources
Level of Experience: 
Region:  Bulgaria - Varna
Company:  KBC Global Services Bulgaria Branch