Functional Analyst

Who are we?

We are KBC TIME Centre, part of KBC Global Services - Bulgaria branch and we operate in Bulgaria since 2019.
Our main business is focused on development, implementation and maintenance of core banking system for our clients within KBC Group.
Оnly 3 years were needed for us to achieve great results and to become the first Certified Client Centre of Excellence of our software vendor Temenos.
We feel very proud and engaged with our achievements and we are open to share our joy with new team members.
To work with us and celebrate our common top performance is needed:



• Involved in business analysis (gathering requirements and documentation);
• Preparing detailed business requirements for IT implementation and for the development teams;
• Preparing, executing and reviewing test documentation and providing analysis and solutions;
• Description and analyses of problems in systems and testing of solutions.
• Work to create and maintain positive customer relationships that bolster open communication, reliability, trust, and service loyalty.
• Be accountable for managing and delivering support requests, enhancements, and projects for assigned Business Unit / Products. This includes the planning, troubleshooting, facilitation of problem solving, and conveying a variety of requests, incidents, and problems independently within multiple areas.
• Partner with external and internal customers and vendors to analyze business needs and work with teams on solutions.
• Cross-train to learn applications across the assigned Business Unit application portfolio.
• Learn the processes and tools needed to perform the role effectively.
• Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support.
• Work with technology teams, business teams, vendors, and subject matter experts to perform daily activities.




• University degree - Computer Science/Economics/ Finance/;
• Strong analytical skills;
• Ability and desire to constantly learn and develop new skills;
• Result-oriented professional able to keep strict deadlines;
• Team-player mindset;
• Fluent English;
• Strong communication skills;
• Computer Literacy;
• Ability to travel;
• Understanding of basic retail and corporate banking business products and processes will be an added advantage.


Our offer:


• Work in a leading Financial group in Europe
• Downtown office location
• A very interesting and dynamic job
• Great opportunities for learning and professional development
• Opportunity to work in a challenging and professional environment, part of a reputable international financial institution
• A varied and competitive remuneration and benefits package


If you find this job opportunity interesting and you meet the requirements for the position send a CV in English.

Contract Type:  Full-time
Category:  IT
Level of Experience:  2. Medior/Experienced (2->5 years)
Region:  Bulgaria - Sofia
Company:  KBC Global Services
Job requisition ID:  81214