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Functietitel:  Data Analyst - Incident spikes
30-09-2025

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Analyze incident spikes across our ART.

Collect and analyze incident data to identify patterns or peaks at the ART level. Investigate root causes and propose improvements or preventive measures.

Development goal? Learn incident trend analysis, root cause investigation, and ART-level reporting.

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Data Analysis, Excel, Power BI, ServiceNow

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