#GreatWorkIsNotAMyth

The Business Solutions Competence Center is building and managing a large portfolio of low code automation solutions. Several departments of KBC Group use these solutions to automate and improve their operational activities.

As HR Leader, you will be acting as a conduit between management and staff, responsible for managing a group of people including motivating, coaching, KPI-setting, performance management and HR-management (interviews with potential employees, training and development, knowledge management, career guidance and evaluation).
 
What to expect:

• provide purpose: provides guidance to the team with a vision of the team objectives in line with the overall SSC strategy and the Must Win Battles
• provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• enourage creativity and continuous improvement
• continuously monitoring capacity, efficiency, costs and risk of activities
• participate in team meetings and huddles
• part of the domain management team
• set up and maintains good cooperation with other teams in domain and rest of the organization (HR, Risk, Finance, ICT, ...)

Your skills & experience:

• strong motivational and empowerment skills
• is enthusiastic, inspires and energizes people
• leads by example
• strong communication skills, experience with communication towards internal and external parties
• good communication skills in English, both written and spoken
• strong relationship management skills
• good organizational skills
• results-oriented
• takes initiative
• strong problem solving and issue identification skills
• independently makes decisions about his/her team and how to get the best out of them
• stress-resistant, able to work under time pressure
• remains calm under pressure
• maintains a positive attitude no matter what

What you get:

• Bonuses twice a year based on your performance .
• Hybrid working mode with the possibility to work 50% from home. Our core working hours are from 9 am to 3 pm.
• 28 days off per year to recharge.
• Opportunities for business trips to Belgium (to our KBC Group headquarters).
• Many benefits fully paid by us - Multisport card, learning courses, meal voucher card (170 CZK/day), Cafeteria benefit system, fruit and ice cream days.
• Referral bonuses.
• Contribution to pension and life insurance, great deals on ČSOB products and much more.

3 things you’ll love about KBC Global Services: 
#1 Work-life balance for real. Forget overtime and working while sleeping! We empower parents and young professionals juggling careers, studies and hobbies. 
#2 Stability. KBC Group includes the Czech ČSOB, the Belgian KBC, the Hungarian K&H, and more. We’ve been based in Brno since 2011 and offer you room for growth. 
#3 International environment full of easy-going colleagues.  

Recruiter Name

Nadežda Brziaková