Job Description
Learning and Onboarding Support Specialist

#GreatWorkIsNotAMyth

 

We’re looking for a proactive and organized individual to join our IT Hub in Prague as a Learning and Onboarding Support Specialist.  

 

This position is part of the IT Hub. You will work closely with HR and Learning & Development teams based in Brno to ensure alignment on onboarding and training activities. Additionally, you will cooperate with colleagues and stakeholders in Bulgaria, Belgium, and Hungary. 

 

What to expect: 

 

Learning & Development Support 

  • Provide administrative and operational support for local and cross-country learning activities (Czech Republic, Bulgaria, Belgium, Hungary). 
  • Support with planning and coordination of training programs, including scheduling sessions, tracking participation, managing attendance, and preparing materials. 
  • Manage logistics for learning activities: issue purchase orders, track invoicing, and liaise with vendors (in direct cooperation with Learning & Development team) 
  • Support the career path mapping effort within the Rainbow project by collecting input, tracking progress, and maintaining documentation. 
  • Support local initiatives such as open days, hackathons, and workshops, providing organizational and logistical assistance. 

 

Onboarding Support 

  • Assist with organizing and delivering onboarding workshops. 
  • Prepare onboarding presentations, documentation, and communication materials. 
  • Collect and analyze feedback from newly hired employees to improve onboarding processes. 
  • Coordinate with HR to ensure a smooth and engaging onboarding journey across locations. 

 

Reporting and Feedback Collection 

  • Gather feedback from business managers regarding training needs and development opportunities for their teams. 
  • Compile and present reports on onboarding effectiveness, training participation, and employee feedback. 
  • Work with the Learning & Development team to evaluate and improve existing education offerings based on collected insights. 

 

In the event of the Team and Management Assistant´s absence, you will assume responsibility for their duties and responsibilities. 

 

Your skills & experience: 

  • A structured and detail-oriented person with strong communication skills. 
  • Comfortable in a supporting IT Hub in Prague, working across teams and departments. 
  • Able to handle administrative tasks with precision and manage multiple priorities. 
  • Fluent in English and Czech. 
  • Skilled in MS Office (Excel, PowerPoint), willing to learn internal tools. 

3 things you’ll love about KBC Global Services: 

#1 Work-life balance for real. Forget overtime and working while sleeping! We empower parents and young professionals juggling careers, studies and hobbies. 
#2 Stability. KBC Group includes the Czech ČSOB, the Belgian KBC, the Hungarian K&H, and more. We’ve been based in Prague since 2021 and offer you room for growth. 
#3 International environment full of easy-going colleagues. 

 

What you get: 
• Bonuses twice a year based on your performance . 
• Hybrid working mode with the possibility to work 50% from home. Our core working hours are from 9 am to 3 pm. 
• 28 days off per year to recharge. 
• Opportunities for business trips to Belgium (to our KBC Group headquarters). 
• Many benefits fully paid by us - Multisport card, learning courses, meal voucher card (170 CZK/day), Cafeteria benefit system, fruit and ice cream days. 
• Referral bonuses. 
• Contribution to pension and life insurance, great deals on ČSOB products and much more. 

Recruiter Name

Vanda Munka

By applying for this position, you hereby confirm that you possess all necessary permissions to stay and work in the Czech Republic.

Health inclusivity is our priority. 💙
We have space for your talent regardless your health needs. Make sure to contact us about your individual requirements. 

Contract Type:  Fixed-term
Functional Area:  Administration & Support
Job Location (Short):  Praha, Czech Republic
Company:  KBC Global Services Czech Branch
Business Unit:  KBC GSCZ IT HUB & SOURCING II
Domain:  KBC GSCZ DGF BUSINESS
Req ID:  86942