Process Specialist

Job Description:




  • You are responsible for describing, optimizing and re-engineering the processes in a specific department (i.e. coordinating a number of applications/products/services/etc.) in order to produce a balanced cost/benefit ratio, dependable quality and a fast process throughput speed.
  • You take an end-to-end approach to the process and monitor interfaces with other processes to find inefficiencies and gaps.
  • You propose recommendations for improvements and optimizations.
  • You translate the strategy of SSC in your day to day activities and in that way help the organization as a whole to realize its strategy. 
  • You continuously bring added value. In using a client centric and pragmatic approach you fulfil the expectations of the internal partners and the organization.




  • Continuous improvement runs in your veins.
  • You are eager to identify issues and gaps within the organization and suggest solutions.
  • You are solution oriented and have strong analytical skills.
  • You are diplomatic and are able to reconcile differences in opinion. So clear and convincing communication and diplomacy are key success factors.
  • Our organization is in a continuous state of change. You are very flexible and you are an ambassador of change. 


Recruiter name:

Martina Beníčková


By applying for this position, you hereby confirm that you possess all necessary permissions to stay and work in the Czech Republic.

Contract Type:  Full-time
Category:  Client center
Level of Experience:  2. Medior/Experienced (2->5 years)
Region:  Czech Republic - Jihomoravský kraj
Company:  KBC Global Services Czech Branch
Job requisition ID:  78961