Service Desk

#GreatWorkIsNotAMyth

Be a Problem-Solving Superstar: Service Desk Role in an Exciting International Banking Project

We are currently seeking enthusiastic individuals to join our dynamic team in a full-time Service Desk position for an exciting international banking project in the field of data warehousing. This opportunity is ideal for everyone looking to gain valuable experience.

Responsibilities:

• Provide exceptional customer service and technical support to end-users in a professional and efficient manner.
• Resolve user issues and inquiries related to data warehousing systems promptly and effectively.
• Document and escalate technical incidents to the appropriate teams for resolution.
• Collaborate with cross-functional teams to ensure timely problem resolution and overall customer satisfaction.
• Maintain accurate and detailed records of customer interactions and solutions provided.

Requirements:

• Very good communication skills in both Czech and English languages.
• Flexibility to adapt to changing work schedules and demands.
• Strong problem-solving abilities and a passion for customer service.
• Ability to work well both independently and as part of a team.

If you are a motivated student with excellent communication skills and a desire to work in a dynamic international banking project, we would love to hear from you. 

Recruiter Name

Vanda Munka