Digital Customer Onboarding Specialist Dutch Speaker

We at KBC Shared Service Center are part of KBC Group, one of Europe’s leading financial institutions with 12 million clients across Europe. We support the bank-insurance entities within KBC Group by working on various projects and back-office activities in several key domains: Credits & Finance, Insurance, Software Development, Financial Markets and more.

Our community is home to people with years of experience, as well as  recent graduates, united in shaping the future of financial services and digital banking.


As our Dutch Speaking Digital Customer Onboarding Specialist, you will be:

  • Involved in the process of registering new customers in our data base by processing their personal data
  • Responsible to process the incoming requests to onboard new customers
  • Checking if you have received all required information from the potential customer
  • Checking if the candidate is eligible to become a customer and ultimately create their profile
  • Managing and operate with a dedicated banking software 
  • Communicate on a daily base with your colleagues in Bulgaria and Belgium 


Key competences that will help you succeed:

  • Excellent Command of Dutch (C1 or higher)
  • Commitment to back office environment
  • Very good command of written and spoken English 
  • Eye for details and passion for customer related data  


Being part of KBC, you will enjoy plenty of benefits:

  • Work-Life balance: 25-day annual paid holiday; regular team buildings and company parties
  • Personal Care: Additional medical insurance and pension plan 
  • Fully covered Multisport card
  • An international and highly diverse work atmosphere
  • Hybrid way of working: flexible working time with home-office option
  • Career growth and development: Leadership Development Program, Internal Academies encouraging internal rotations, a wide range of trainings and free access to several learning platforms, language courses and more
  • Preferential terms for banking and insurance products & services offered by KBC Group companies in Bulgaria ( loans rates, life and non-life insurance, etc.) 
  • Spot Awards to make you shine: Employee of the month, Exceptional achievements and others 
  • Referral program: recommend a friend to a job and get a bonus
  • Other remarkable benefits: Marriage and Childbirth bonuses, paid Volunteer day, many discounted offers from various providers
Contract Type:  Full-time
Category:  Administration & Support
Level of Experience:  1. Junior (0->2 years)
Region:  Bulgaria - Varna
Company:  KBC Global Services Bulgaria Branch