KBC Global Services is the engine behind KBC Group - a leading bank-insurance group with more than 41,000 employees serving over 12 million clients across Europe.

Our Learning & Development team helps employees and leaders build the skills they need to succeed today and prepare for tomorrow. We design learning programs, drive leadership and digital learning initiatives, support mandatory learning and compliance requirements, and foster a culture of continuous learning across Bulgaria and Czechia.

Are you passionate about learning, digital innovation, AI, and helping people grow? Do you enjoy partnering with stakeholders, translating business challenges into development solutions, and using insights to improve learning impact? Then you've come to the right place!

Why us? Because we care. Choosing us, you are choosing work that works for you.

As our Learning Partner, you would have the following responsibilities:

• You design and implement learning and development initiatives aligned with business priorities;
• You partner with leaders and stakeholders to identify capability development priorities and translate business challenges into learning solutions;
• You analyze learning needs and contribute to shaping the learning portfolio through data, trends, and stakeholder insights;
• You manage learning programs and assignments within our Learning Management System;
• You create and maintain engaging digital learning content using modern learning technologies;
• You leverage learning data and insights to evaluate impact, identify opportunities, and support evidence-based decision-making;
• You support mandatory learning, governance, and compliance processes;
• You work closely with business leaders, HR colleagues, vendors, and educational partners;
• You contribute to learning innovation, AI-enabled learning solutions, and continuous improvement initiatives;
• You act as a change advocate, helping leaders and employees adopt new skills, technologies, and ways of working;
• You monitor developments in learning, AI, and talent development and bring forward ideas that enhance employee growth and organizational capability.

Key competences that will help you succeed:

• Learning & Development expertise;
• Learning analytics and data-driven decision-making;
• Stakeholder management and business partnering;
• Consulting and influencing skills;
• Strategic thinking and problem-solving;
• Digital learning and content creation;
• Interest in AI and learning technologies;
• Change and transformation mindset;
• Project coordination and organizational skills;
• Strong communication and facilitation skills;
• Innovation and continuous improvement orientation.

You are a perfect fit for us if:

• You have several years of experience in Learning & Development, HR, talent development, consulting, organizational development, project management, or a similar field;
• You enjoy collaborating with diverse stakeholders and building strong partnerships;
• You are curious, proactive, and eager to explore new approaches and technologies;
• You can work in English, both written and spoken, in an international environment;
• You are comfortable working with data and turning insights into actions;
• You take ownership and enjoy delivering practical solutions;
• You have a flexible mindset and a passion for continuous learning.

A significant advantage would be to have:

• Experience with SuccessFactors or another Learning Management System;
• Experience with e-learning authoring tools such as Articulate;
• Experience with learning analytics, reporting, or dashboarding tools;
• Familiarity with AI tools and digital learning technologies;
• Experience supporting organizational change, transformation, or capability-building initiatives.

If you find this job opportunity interesting and recognize yourself in the above, apply via the button with your CV in English.

External Advertisement

The KBC Corporate HR Learning and Development department is organized around 4 teams:

• The Learning solution partners team (LSP) that detect learning needs across the different companies and businesses in Belgium
• The Learning Architects (LAR) that create or buy training solutions regarding personal skills
• The Skills Experts (SEC) that create or buy training solutions regarding leadership skills, communication and commercial skills
• The Learning Implementation team (LIC) that implement those solutions in the learning systems and that make sure those systems run smoothly by doing some proper application management

To form a virtual team together with the Belgian Learning implementation team (LIC), we are looking for a Learning Partner I.

Are you ready to juggle with e-courses, classroom trainings and webinars? Are you ready to put some personal, leadership and business skills in the mix?  Are you ready to dive in the mysterious world of SuccessFactors and StiPPLE?

Have you answered "yes" to all the above questions?

Yes! Great!

So you think you have the skills in you to become one of our  king/queen organizers? 

Read our requirements below, let it sink in for a while and if you still believe you would fit this vacancy.... Do not hesitate and contact us!

As our Learning Partner I, you will be:

• You are one of our administrative cornerstones:
  • You get to know our learning management system (LMS) in detail so that you are able to register our trainings correctly
  • You follow-up the (mandatory) trainings and report on them
  • You post courses so they are added to the  learning history of the employees
  • You organize our trainings/events
  • You make the necessary practical agreements with lectors (internal or external to our company)
  • You add participants to the different sessions
  • You make sure the meeting rooms or external locations are booked
  • You connect with our internal parties (such as facilities) so that all the necessary logistics in the rooms are present
  • You make sure that all the practical details of the training are made available, so that everyone has the correct information to get to the training on time
• You actively work together with the other team members and you actively share knowledge and best practices with them
• You know our LMS-system in detail so you understand how it works and can give input/feedback/updates to our different stakeholders in case there are system changes
• You bring ideas for making our processes and tasks more efficient
• You learn to get to know the Articulate tool so you can update e-courses
• You create your own planning and make sure that all your tasks are delivered on time
• You help to establish a new cooperation model in which the team members can work together to achieve common goals.
• You make sure to follow the internal SOP's (Standard operational procedures)

Key competences that will help you succeed:

• Education: Bachelor Degree
• Professional Experience is not required
• Computer skills: You know how to work with the different MS office tools
• Knowledge of Success Factors or any learning tool/ system would be an advantage
• You have Excellent communication skills in English (written and spoken)

Recruiter Name

Kristina Stoyanova Lapova